"After evaluating our mold making process and identifying improvement opportunities, we’ve significantly reduced our overall lead time and improved first pass yield. With our improved workflow, we’re able to get jobs out quicker."
"Nobody is carrying inventory anymore. So when a customer tells us when they want their job completed, they have to have it when they need it. Which is why working with CONNSTEP was really beneficial. Reorganizing our order-entry process and flow allowed us to significantly improve our on-time delivery which enhances the value we add to our customers."
"I learned a lot at CONNSTEP’s CICC program and took a lot back to InCord. It was time well spent. Most importantly, our staff saw the results of this project and were pleasantly surprised at what they had accomplished. Continuous improvement principles and practices are now ingrained in our culture here. And the results speak for themselves."
"The standard requires you to overcome roadblocks. Working with CONNSTEP we were able to advance the level of our business and bring synergy to our growth and operational plans."
"Thanks to CONNSTEP we’re not wasting or scrapping. We’re working smarter and more efficiently which leads to greater savings that are shared with all employees. It’s a win-win situation for our company and employees, and for our customers. We’re able to ship a quality product and fulfill our mission of providing the ultimate customer experience."
"This process helped us realize the potential of building more terminals, which enables us to deliver the right level of technology and the right level of variations that our customers are looking for."
"The staff at CONNSTEP is an esteemed partner in our Lean journey. The staff works well with every level of employee from the President down to the shop floor, identifying the best ways to leverage our staff talent and energy, helping us build a Lean culture."
"Our whole concept improved with the help of CONNSTEP. We’re well positioned to expand and grow into new markets. This project eliminated any bottlenecks and set us up on the right course."
"CONNSTEP opened up our eyes to see where we can assign the UDI in the manufacturing process and get it to the finished level. The Value Stream Mapping clarified the process for us to help meet UDI requirements mandated by the FDA. It all resulted in being able to make appropriate investments and implement a successful UDI system."
"As a result of the ISO process, our employees have become more knowledgeable of what they are doing and why they are doing it, while the training adds value to their career paths."
"The enterprise-wide lean transformation facilitated by CONNSTEP helped give us the continuous improvement head start we needed. Especially under our new ownership with Greenfield Global, who share our mission and vision to provide products that help our customers do incredible things."
"We found the value stream mapping exercise very beneficial, putting pen to paper to quantify processes, evaluating them with actions to tackle them, and giving us a fresh approach."
"Working with CONNSTEP and becoming more knowledgeable about Lean manufacturing and continuous improvement was transformative for our company. We needed to make changes and with their guidance we are in a much better competitive position for the future."
"The continuous improvement lessons learned from CONNSTEP really helped our shop. Just moving 85-90% of our inventory and grouping parts closer to employee work areas has saved hours of work."
"This project involved quantities of product that we order of magnitude higher than what we normally deal with. The delivery timeline seemed unachievable. We have had a number of successful projects with Connstep over the years so we reached out to them. Connstep was able to recommend and implement a continuous flow process that cut our labor time dramatically and made the timeline achievable. The process also yielded higher quality. They used their expertise and experience along with dedication to the project. They guided us and were present every step of the way. There is no way we could have done this project on time without them."
"Following guidance from my CONNSTEP mentor on this CICC project, I was able to lay out problems visually and uncover issues that were normally hidden. In the end, we reached our goal of having an RMA process that reduces the amount of returns coming back. And it freed up some of my time to apply to new projects."
"Thanks to CONNSTEP the compliance process was not as overwhelming as it could have been. They helped us not to overwork or over engineer things that we already had in place. They also kept us focused and provided good guidance. It’s an ongoing process which we are better prepared for now."
"I did not have a lot of quality experience but after taking the QEP classes, I realized I did not need to blow up everything we already had in place. You work with what you have and make changes from there. It’s an evolution of change."
"Thanks to the City of Bristol and their grant program for local manufacturers, we were able to achieve ISO certification for our company. And we couldn’t have done it without the guidance and assistance from CONNSTEP who also helped us reinforce a culture of continuous improvement here. The certification to the standard supports our goal of business growth, provides a competitive advantage, and gives our customers a reason to believe in us."
"The biggest standout of this process with CONNSTEP was implementing a practice of TPM and applying it to our other machines to really help our efforts to minimize downtime, improve capacity, and meet the needs of our customers."
"The most exciting part of this successful strategy was the efficiency of the CONNSTEP process guided by their expert consultant who understood our needs in detail, and knew the best manufacturing solution to meet our challenge."