Lean Improvements Lead to Greater Order-Entry Efficiency
Alden Tool Company specializes in the manufacture of surgical cutting tools, instruments, and components for the orthopedic, spinal, maxillofacial and cranial industries. The company is located in Berlin, Connecticut and has been operating as a family-owned business since 1947.
Alden’s highly skilled machinists utilize the most advanced equipment and technology to produce superior quality surgical instrumentation. Their team works in tandem with the design and manufacturing engineers of customers to ensure expectations are met and to control manufacturing costs.
Multiple medical Original Equipment Manufacturers are served by the company with a focus on excellence throughout all phases of production, quality, and customer service processes.
On-time delivery is key for any manufacturer and Alden Tool is no exception. To improve its ability to meet its customer delivery obligations, Alden knew they had to trim the time needed to “get the job going.” They were operating at about a 50 percent on-time delivery schedule for a project that typically takes 10 weeks from start to finish.
They were struggling with some orders, especially the repeat ones that might have just a few changes but enough to make it difficult to simply switch gears.
The leadership at Alden Tool recognized their operations were in need of some process improvements. They were aware the organization needed to become more efficient company-wide starting with order-entry.
Alden Tool had previously worked with CONNSTEP, Connecticut’s MEP center, and turned to them again for help in determining what to do to be more efficient when the order gets on the floor.
Their goal was to increase efficiency by a minimum of 10%. Prime Line® turned to CONNSTEP, who they had worked with in the past, for training in Lean manufacturing tools and techniques to help reach their goal.
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