About Us

CONNSTEP is Connecticut’s premier business consulting firm, helping manufacturers and other businesses for over 25 years. We provide strategic leadership and operational methodologies that make companies more competitive in today’s challenging economic climate.

Our consultants implement advanced business and technical solutions, as well as workforce strategies, that help organizations to grow, improve profitability, and create sustainable competitive advantages in the marketplace.

CONNSTEP’s multidisciplinary team of experts uses a holistic approach that generates bottom-line improvements for your business and produces innovative, results-driven top-line growth for enterprise-wide impact.

CS 2018-19 Results


How We Can Help You

Business Growth Services
CONNSTEP is your go-to partner for creating systems and processes to build the value of your company by expanding your markets, finding new customers, leveraging technology, and developing a strategic growth plan. Our CONNSTEP growth services will help you increase your sales and expand your business with tools that include benchmarking, strategic marketing, and new business development.

Lean Continuous Improvement
Our experienced consultants can help you increase profits to free up funding for initiatives by revealing and eliminating waste, streamlining your systems, and improving process efficiency through the use of Lean methodologies and continuous improvement certification.

Quality Management
CONNSTEP can work with you to achieve industry quality certification (including ISO and OSHA categories, military and aerospace standards) and develop stronger internal quality management systems.

Lean Healthcare
Our offering enables hospitals, medical practices, and other healthcare providers to improve patient care and mitigate the industry’s growing financial challenges by applying proven Lean methodologies to your operations.

CONNSTEP offers a suite of training programs that can help you improve your company’s overall value and performance by developing your people, streamlining your processes, eliminating waste, generating new business, increasing sales, and growing your business strategically.

Energy & Environmental
We can help you develop an energy management plan that will improve your environmental performance, uncover new cost savings, and ensure your compliance with legislative and regulatory requirements.

Part of the MEP National Network™

CONNSTEP is the official representative of the MEP National Network™ and NIST MEP in Connecticut.

The MEP National Network is a unique public-private partnership that delivers comprehensive, proven solutions to U.S. manufacturers, fueling growth and advancing U.S. manufacturing.
Focused on helping small and mid-sized manufacturers generate business results and thrive in today’s technology-driven economy, the MEP National Network comprises the National Institute of Standards and Technology’s Manufacturing Extension Partnership (NIST MEP), 51 MEP Centers located in all 50 states and Puerto Rico, and its 1,300 trusted advisors and experts at nearly 600 MEP service locations, providing any U.S. manufacturer with access to resources they need to succeed.

In 2016, the MEP National Network connected with 25,445 manufacturers, leading to $9.3 billion in sales, $1.4 billion in cost savings, $3.5 billion in new client investments, and helping to create and retain more than 86,602 U.S. manufacturing jobs.

MEP National Network




CONNSTEP solved a huge problem for us and helped us bring our delivery rate to 100%. As a direct result of that, we have been awarded with an increase in business which, ultimately, will also benefit (our supplier) Har-Conn.”

CT manufacturer Pegaasus

Chris DePentima

CEO, Pegasus Manufacturing Inc.

“I see great value in the new experiences and perspectives CONNSTEP brings to our business, at reasonable prices. They’re not like consultants, they’re like partners in the business – willing to roll up their sleeves and help.”

AGRussell logo

Mark Burzynski

President, Arthur G Russell Co

“CONNSTEP has proved to be a tremendous resource for ESI. CONNSTEP has helped us to adapt to today’s marketplace and remain a quality minded, competitive global player. Our ISO/TS16949 implementation process was efficient and rewarding. I look forward to our future projects with CONNSTEP.”

esi CT manufacturer

Ron Delfini

President, Engineering Specialties Inc.

“CONNSTEP worked with FuelCell Energy to educate and facilitate Lean initiatives and to help meet our needs to establish an overall production improvement plan. This plan has been utilized over a period of time as a ‘guiding light’ to spur numerous improvements that dramatically reduced our product cost.”

Tom Lucas

Manager, Fuel Cell Energy

“CONNSTEP is a valuable partner to Hologic, providing the expertise and ‘outside eyes’ everyone needs to keep their continuous improvement on track. We are now well-positioned on a dynamic growth path and look forward to a long-term relationship with CONNSTEP.”

Greg Safarik

VP Manufacturing Operations, Hologic

“Our experience working with CONNSTEP has brought us benefits we never expected. It’s a great team to work with!”

Bruce Wheeler

VP of Operations, Metal Finishing Technologies Inc.

“The goals of the team were to reduce manufacturing lead-time, reduce floor space utilized, and increase worker productivity. All the goals were met. CONNSTEP helped us to better compete.”

Tornik CT manufacturer

Dan Rubbo

General Manager, Tornik LLC

“The Business Growth Program is working well for us. We enhanced our website following the meetings to improve our SEO and become more visible to search engines. The segment on negotiating …  promoted changes in our thinking and improved how we interact with customers. The mentoring between sessions was helpful in boosting our progress.”

CT manufacturer Colonial Spring

Bill Lathrop

President, Colonial Spring Co.

Prev Next