Strategic Roadmap Brings Synergy to Growth and Operations
“The standard requires you to overcome roadblocks. Working with CONNSTEP we were able to advance the level of our business and bring synergy to our growth and operational plans.”
– Mike Fabiani, General Manager, Corru-Seals, Inc.
Corru-Seals, dba Nicholsons, are global specialists in the design and manufacture of high temperature metal seals, gaskets and ancillary components, supplying the aerospace sector for over 40 years from their U.S. site. Corru-Seals is an approved manufacturer currently supplying seals and gaskets to U. S. aerospace industry customers including Pratt & Whitney, General Electric, Honeywell, and Rolls-Royce Indianapolis.
The company has always achieved their mandatory certifications, including the last several years as the requirements have grown and expanded not only from quality assurance but also to overall business practices. Corru-Seals also complies with the new revision standard to ensure its leadership efforts are aligned with the overall company strategy and business processes.
Corru-Seals recognized to fully realize the benefits inherent in the new quality standard would require a paradigm shift in the organization. In order to truly operate at a world class level and compete with much bigger players in a global market they needed to move beyond the mentality of just getting through the most recent audit.
The attitude of “checking the box” was no longer acceptable. A laser-focused effort would be needed, employing management tools and metrics to provide clear direction for achieving the obvious results and more notably, operating under the intent of the new standard, and reaching growth and operational goals.
Having had a previous working relationship, Corru-Seals reached out again to CONNSTEP. While the overarching purpose was to pass the audit the first time, the new underlying emphasis was to help Corru-Seals fully understand the AS standard and most importantly, its application to business operations.
The initial gap analysis was instrumental in getting the company off to the right start while establishing a roadmap for not only the certification process but also for how to conduct business in the new environment.
Corru-Seals had been operating under a holistic, balanced scorecard management mentality but could not correlate it to the standard certification activities, which in turn was not showing any value-added return. Embedding and institutionalizing the concepts into their management practice was needed to reap the maximum benefits.
By embracing the intent of the standard, Corru-Seals was successful in implementing best in class concepts. The identifiable aspects of the new standard that have changed the organization and enhanced ownership and accountability include:
- Relevant interested parties
- Context of the Organization
- Employee Awareness
- Engagement and Competency
Each step of the way during the pre-audit process the CONNSTEP auditor was there to guide, help with interpretation, and identify the types of objective evidence needed. This allowed the organization to:
- Improve profitability to its highest levels
- Provide flexibility and priority to their customer base
- Enhance overall technical and production capabilities
- Keep key stakeholders (ownership, customers, employees, suppliers) top of mind
- Increased capabilities – 2 new production lines brought in
- Added new equipment – Presses, fabrication rolls, ancillary, IT, inspection
- Expanded facility – 35%
- Added employees – 15%
- Overall growth enabled – 15%
To learn more about achieving results like these, simply fill out the form on the right of this page ~>
“CONNSTEP solved a huge problem for us and helped us bring our delivery rate to 100%. As a direct result of that, we have been awarded with an increase in business which, ultimately, will also benefit (our supplier) Har-Conn.”
“I see great value in the new experiences and perspectives CONNSTEP brings to our business, at reasonable prices. They’re not like consultants, they’re like partners in the business – willing to roll up their sleeves and help.”
“CONNSTEP has proved to be a tremendous resource for ESI. CONNSTEP has helped us to adapt to today’s marketplace and remain a quality minded, competitive global player. Our ISO/TS16949 implementation process was efficient and rewarding. I look forward to our future projects with CONNSTEP.”
“CONNSTEP worked with FuelCell Energy to educate and facilitate Lean initiatives and to help meet our needs to establish an overall production improvement plan. This plan has been utilized over a period of time as a ‘guiding light’ to spur numerous improvements that dramatically reduced our product cost.”
“CONNSTEP is a valuable partner to Hologic, providing the expertise and ‘outside eyes’ everyone needs to keep their continuous improvement on track. We are now well-positioned on a dynamic growth path and look forward to a long-term relationship with CONNSTEP.”
“Our experience working with CONNSTEP has brought us benefits we never expected. It’s a great team to work with!”
“The goals of the team were to reduce manufacturing lead-time, reduce floor space utilized, and increase worker productivity. All the goals were met. CONNSTEP helped us to better compete.”
“The Business Growth Program is working well for us. We enhanced our website following the meetings to improve our SEO and become more visible to search engines. The segment on negotiating … promoted changes in our thinking and improved how we interact with customers. The mentoring between sessions was helpful in boosting our progress.”