Navigate Your Way to a Stronger Workforce
Let us show you how

Identify areas of improvement for your business and leverage training opportunities to position your company for greater success.

Human Resources Training

Hiring and retaining new workers, conducting performance reviews, offering competitive salaries and benefits, developing a positive and engaging workplace culture are just some of the responsibilities of the human resources function in your organization. It can be a daunting task especially if it’s just one aspect of your job description.

CONNSTEP offers a multitude of HR services and training to help your business do a better job of supporting you and your workforce have a happy, engaging, and productive work environment.

Our experienced specialists can work with you on the following areas of your business:

  • Employee Recruitment & Retention
  • Executive Coaching
  • Leadership & Organizational Development
  • Supervisor & Manager Training
  • Organizational Assessment
  • Change Management
  • Performance Improvement & Appraisals
  • Succession & Exit Planning
  • Culture Assessments & Employee Surveys
  • Conflict Resolution & Employee Morale
  • Team Building & Strengthening

Let us bring our specialized perspectives to your company to assist you with your most pressing HR needs. We offer expert advice to a diverse range of industries looking to improve working environments. We’re here to help you be successful with innovative strategies and clear focus.

Workforce Navigator Assessment

The Workforce Navigator assessment applies a systematic approach to assist manufacturers with their strategic planning efforts while also dealing with the lack of available skilled labor. It will help you clarify where you want your business to go and where you start today.

Results are delivered in a coordinated roadmap recommendation unique to the specific needs of your organization, enabling your business to achieve its strategic objectives.

We work with you on four key areas of your business within your control while helping you improve problematic situations:

1) Capacity Awareness and Planning

Challenges we review:

  • Your business’s true demand and your capacity to meet that demand
  • A demand and capacity analysis is conducted, if necessary
  • Weather your workforce is doing more than is necessary to meet demand

Outcomes you can expect:

  • We uncover blind spots and gaps in planning and capacity calculations
  • We address your current overall capacity with future capacity requirements
  • We reveal your workforce and capacity needs and the relationship to your overall business objectives

2) Operational Excellence

Challenges we review:

  • Specific areas and operational processes which may relieve workforce pressures
  • Your production control process and continuous improvement efforts
  • The impact of organizational leadership, work practices, delivery and quality on your business

Outcomes you can expect:

  • We present opportunities to build capacity with existing resources
  • We identify waste causing worker inefficiencies
  • Your readiness to problem solve and implement change

3) Application of Technology

Challenges we review:

  • Areas of your business processes that may benefit from the application of technology
  • Your technology adoption strategy and production tasks which could benefit from it
  • Management systems in terms of integration with other systems, data collection and reporting, employee access and cybersecurity procedures

Outcomes you can expect:

  • We determine your readiness to implement technology and business processes that would benefit
  • We provide approaches to implement technological applications
  • Opportunities to use technology as a workforce multiplier are presented

4) Human Resource Systems

Challenges we review:

  • Your existing HR systems and procedures
  • Your onboarding and training protocols for new employees
  • Workforce career development plans and performance measures

Outcomes you can expect:

  • We identify barriers to hiring and retaining workers
  • We uncover potential opportunities to develop your workforce
  • We present ways to improve the effectiveness of your HR systems

Continuous Improvement Champion Certification (CICC)

Educating and training your workforce is essential to ensure your production processes are operating at an optimum level. Lean management tools and techniques provide your employees with the knowledge and know-how of continuous improvement principles.

For business leaders who are interested in transforming their organizations for the better, CONNSTEP offers the CICC program for their workforce. The ROI from this program will lead to improved operational efficiencies, increased profits, and will create a more empowered and engaged culture.

CONNSTEP’s Continuous Improvement Champion Certification (CICC) program offers Lean training that:

  • Immediately advances employee skills, knowledge and productivity
  • Contributes to efficiently streamlining production processes
  • Eliminates waste and non-value added activities in your business

Each participant in the CICC program achieves a thorough understanding of the benefits of process improvement with our:

  • “Learn It – Do It” teaching approach
  • Experiential classroom activities
  • Personalized mentored Lean projects

Enroll employees who will benefit most by earning their certification from the CICC program and who in turn will benefit your business. It’s a decision that is sure to deliver a solid return on your investment.

Quality Essentials Program (QEP)

Maintaining the highest quality standards is critical in every manufacturing organization. The success of your business operations is contingent on your quality reputation in the industry.

CONNSTEP’s Quality Essentials Program (QEP) is designed to address the growing need for skilled quality workers in manufacturing. QEP is led by our team of instructors with years of quality management experience. Program participants learn essential quality concepts, tools, and tasks.

Quality is about having established processes in place to prevent or minimize errors, carelessness, and inefficiency in your production operations. Mistakes can cost time and money in any company, impacting their financial bottom line and industry reputation.

CONNSTEP’s Quality Essentials Program can educate workers with quality knowledge to alleviate errors in your system and reduce or eliminate bad parts. QEP covers:

  • Workplace Skills
  • Quality Management Systems & Basic Audit Principles
  • Print Reading & Measurement
  • Measurement for Manufacturing
  • Problem Solving Using Plan-Do-Check-Act, A3 & Root Cause Analysis
  • Quality Tools & Techniques

Quality in manufacturing is increasingly being held to a much higher standard and is becoming an established culture in more companies as customers are demanding it.

Take advantage of the Quality Essentials Program to teach quality skills and procedures to the workforce of your organization.

Discover how CONNSTEP can create a roadmap to operational success.