A More Efficient, Effective Workforce Without More Hiring

Proper Job Instruction can eliminate 80% of the most common problems related to:

  • Safety
  • Quality
  • Productivity
  • Employee Relations

A timeless and practical tool, it remains a superior training concept today – especially in the mass production setting – because it helps to facilitate greater speed to market and remove waste associated with training time.

The Key to Reinforced Job Skills

Training Within Industry (TWI) applies to anyone who teaches anybody to do anything. It teaches workers more than just what to do to complete a specific task. It also reinforces how to do the job, and makes them understand why the job must be done this way. TWI’s proven methodology for helping a worker come up to speed quickly and accurately includes:

  • showing them the important steps of the task at hand
  • reinforcing the key points related to those tasks
  • explaining the reasons why the job is done this way

Fix Skills Shortages & Cross-Training issues

We get your employees up to speed.

A skills gap that exists now will only get worse in the future. Coupled with the retirement of your most knowledgeable staff, this gap presents a predicament you may not be prepared for. TWI is a proven tool to bring new employees up to speed and transfer the current and tribal knowledge to the next generation.

Give your Management Team the Tools to Succeed

All too often good workers are promoted into supervisory roles but never given the tools or training to effectively make positive changes in their areas. The TWI training model:

  • follows a learn-and-do approach
  • ensures immediate payback and productivity improvements
  • can be applied in all work environments
  • teaches supervisors how to quickly train employees to do a job correctly, safely and conscientiously

Use it to develop your employees, supervisors, and management. They’ll do their jobs better and improve their critical thinking and problem solving skills. Over 50 Connecticut organizations – including more than 300 individuals – have completed CONNSTEP’s TWI program. Once it’s taught, it helps sustain high performance and excellence in quality.

Discover how TWI can help you train employees faster and more reliably, while reducing your business’s safety, productivity, and quality-related issues.

CONNSTEP solved a huge problem for us and helped us bring our delivery rate to 100%. As a direct result of that, we have been awarded with an increase in business which, ultimately, will also benefit (our supplier) Har-Conn.”

CT manufacturer Pegaasus

Chris DePentima

CEO, Pegasus Manufacturing Inc.

“I see great value in the new experiences and perspectives CONNSTEP brings to our business, at reasonable prices. They’re not like consultants, they’re like partners in the business – willing to roll up their sleeves and help.”

AGRussell logo

Mark Burzynski

President, Arthur G Russell Co

“CONNSTEP has proved to be a tremendous resource for ESI. CONNSTEP has helped us to adapt to today’s marketplace and remain a quality minded, competitive global player. Our ISO/TS16949 implementation process was efficient and rewarding. I look forward to our future projects with CONNSTEP.”

esi CT manufacturer

Ron Delfini

President, Engineering Specialties Inc.

“CONNSTEP worked with FuelCell Energy to educate and facilitate Lean initiatives and to help meet our needs to establish an overall production improvement plan. This plan has been utilized over a period of time as a ‘guiding light’ to spur numerous improvements that dramatically reduced our product cost.”

Tom Lucas

Manager, Fuel Cell Energy

“CONNSTEP is a valuable partner to Hologic, providing the expertise and ‘outside eyes’ everyone needs to keep their continuous improvement on track. We are now well-positioned on a dynamic growth path and look forward to a long-term relationship with CONNSTEP.”

Greg Safarik

VP Manufacturing Operations, Hologic

“Our experience working with CONNSTEP has brought us benefits we never expected. It’s a great team to work with!”

Bruce Wheeler

VP of Operations, Metal Finishing Technologies Inc.

“The goals of the team were to reduce manufacturing lead-time, reduce floor space utilized, and increase worker productivity. All the goals were met. CONNSTEP helped us to better compete.”

Tornik CT manufacturer

Dan Rubbo

General Manager, Tornik LLC

“The Business Growth Program is working well for us. We enhanced our website following the meetings to improve our SEO and become more visible to search engines. The segment on negotiating …  promoted changes in our thinking and improved how we interact with customers. The mentoring between sessions was helpful in boosting our progress.”

CT manufacturer Colonial Spring

Bill Lathrop

President, Colonial Spring Co.

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