Some workers may think that ensuring quality is someone else’s responsibility when in fact, it’s everyone’s responsibility. It’s about:

• meeting customer requirements with no returns or defects
• conducting corrective action before anything is delivered to the customer
• error-proofing everything to avoid making costly mistakes
• addressing internal quality audit failures

Leveraging years of quality management experience, CONNSTEP’s team of instructors can help you achieve your company’s quality objectives and meet your workforce needs.

Quality Essentials Program (QEP) is a course designed to provide your workforce with the tools and techniques required to ensure the quality reputation, reliability, and integrity of your products. QEP will empower your production level workers, build quality into your workflow, and help save money.