Real Manufacturers. Real Stories.
Proven Results.
Manufacturers across the state share their experiences working with CONNSTEP and how our hands-on support helped them overcome challenges and achieve their goals.
What It’s Like to Work With CONNSTEP
Manufacturers across Connecticut talk about the collaboration, expertise, and measurable results they experienced partnering with CONNSTEP.

"After evaluating our mold making process and identifying improvement opportunities, we’ve significantly reduced our overall lead time and improved first pass yield. With our improved workflow, we’re able to get jobs out quicker."
David Parmelee, President, Wepco Plastics
"The staff at CONNSTEP is an esteemed partner in our Lean journey. The staff works well with every level of employee from the President down to the shop floor, identifying the best ways to leverage our staff talent and energy, helping us build a Lean culture."
Dennis Perry, Customer Service Manager, Metallurgical Processing, Inc.
"Our whole concept improved with the help of CONNSTEP. We’re well positioned to expand and grow into new markets. This project eliminated any bottlenecks and set us up on the right course."
Dave Kelly, Vice President, Operations, Emery Winslow Scale Company
“We’ve really seen a culture of continuous improvement emerge with the mandatory use of visual boards. It’s become a habit to check the scheduling boards to help keep the jobs flowing. It’s now our standard way of operating.”
Ibrahim Ibrahim, Lynn Welding Company, Inc.
"Thanks to CONNSTEP the compliance process was not as overwhelming as it could have been. They helped us not to overwork or over engineer things that we already had in place. They also kept us focused and provided good guidance. It’s an ongoing process which we are better prepared for now."
Bill Davis, Controller, HR Director, Infinity Fuel Cell and Hydrogen, Inc.
Real Manufacturing Results Across Connecticut
From cost savings to sales growth and workforce development, these success stories show the real-world impact of working with CONNSTEP.

"After evaluating our mold making process and identifying improvement opportunities, we’ve significantly reduced our overall lead time and improved first pass yield. With our improved workflow, we’re able to get jobs out quicker."
David Parmelee
President, Wepco Plastics

"I learned a lot at CONNSTEP’s CICC program and took a lot back to InCord. It was time well spent. Most importantly, our staff saw the results of this project and were pleasantly surprised at what they had accomplished. Continuous improvement principles and practices are now ingrained in our culture here. And the results speak for themselves."
Alyssa Schmidt
Team Manager, InCord

"Thanks to CONNSTEP we’re not wasting or scrapping. We’re working smarter and more efficiently which leads to greater savings that are shared with all employees. It’s a win-win situation for our company and employees, and for our customers. We’re able to ship a quality product and fulfill our mission of providing the ultimate customer experience."
Jerry Russo
Senior VP of Operations, Prime Line®

"The staff at CONNSTEP is an esteemed partner in our Lean journey. The staff works well with every level of employee from the President down to the shop floor, identifying the best ways to leverage our staff talent and energy, helping us build a Lean culture."
Dennis Perry
Customer Service Manager, Metallurgical Processing, Inc.

"CONNSTEP opened up our eyes to see where we can assign the UDI in the manufacturing process and get it to the finished level. The Value Stream Mapping clarified the process for us to help meet UDI requirements mandated by the FDA. It all resulted in being able to make appropriate investments and implement a successful UDI system."
Zack Curello
Vice President/General Manager Ivy Biomedical Systems

"The enterprise-wide lean transformation facilitated by CONNSTEP helped give us the continuous improvement head start we needed. Especially under our new ownership with Greenfield Global, who share our mission and vision to provide products that help our customers do incredible things."
Frank Richards
EVP & Managing Director Specialty Chemicals & Ingredients

"Working with CONNSTEP and becoming more knowledgeable about Lean manufacturing and continuous improvement was transformative for our company. We needed to make changes and with their guidance we are in a much better competitive position for the future."
Dean Coccaro
Vice President of Operations, Zendex Tool

"This project involved quantities of product that we order of magnitude higher than what we normally deal with. The delivery timeline seemed unachievable. We have had a number of successful projects with Connstep over the years so we reached out to them. Connstep was able to recommend and implement a continuous flow process that cut our labor time dramatically and made the timeline achievable. The process also yielded higher quality. They used their expertise and experience along with dedication to the project. They guided us and were present every step of the way. There is no way we could have done this project on time without them."
Bob Luther
CEO, LEX Products

"Thanks to CONNSTEP the compliance process was not as overwhelming as it could have been. They helped us not to overwork or over engineer things that we already had in place. They also kept us focused and provided good guidance. It’s an ongoing process which we are better prepared for now."
Bill Davis
Controller, HR Director, Infinity Fuel Cell and Hydrogen, Inc.

"Thanks to the City of Bristol and their grant program for local manufacturers, we were able to achieve ISO certification for our company. And we couldn’t have done it without the guidance and assistance from CONNSTEP who also helped us reinforce a culture of continuous improvement here. The certification to the standard supports our goal of business growth, provides a competitive advantage, and gives our customers a reason to believe in us."
Bena Agastra
Precision Express Manufacturing

"The most exciting part of this successful strategy was the efficiency of the CONNSTEP process guided by their expert consultant who understood our needs in detail, and knew the best manufacturing solution to meet our challenge."
Dr. Marien J. Zanyk, PhD
ZANEEZ® Health & Fitness

"Areas down the line were exposed, we saw the hidden waste and inefficiencies, and were able to address them. In the process we fixed our ability to deliver a full complete kit."
Tyler Webster
Sonitek Corporation
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"Nobody is carrying inventory anymore. So when a customer tells us when they want their job completed, they have to have it when they need it. Which is why working with CONNSTEP was really beneficial. Reorganizing our order-entry process and flow allowed us to significantly improve our on-time delivery which enhances the value we add to our customers."
John Killeen
Vice President, Alden Tool
"The standard requires you to overcome roadblocks. Working with CONNSTEP we were able to advance the level of our business and bring synergy to our growth and operational plans."
Mike Fabiani
General Manager, Corru-Seals, Inc.

"This process helped us realize the potential of building more terminals, which enables us to deliver the right level of technology and the right level of variations that our customers are looking for."
Phillip Sis
Vice President, Engineering and Operations, Accu-Time Systems

"Our whole concept improved with the help of CONNSTEP. We’re well positioned to expand and grow into new markets. This project eliminated any bottlenecks and set us up on the right course."
Dave Kelly
Vice President, Operations Emery Winslow Scale Company

"As a result of the ISO process, our employees have become more knowledgeable of what they are doing and why they are doing it, while the training adds value to their career paths."
Sherri Schweitzer
Operations Manager Privateer/Label One

"We found the value stream mapping exercise very beneficial, putting pen to paper to quantify processes, evaluating them with actions to tackle them, and giving us a fresh approach."
Tom McGwire
Vice President, Business Development, Industrial Heater Corp.

"The continuous improvement lessons learned from CONNSTEP really helped our shop. Just moving 85-90% of our inventory and grouping parts closer to employee work areas has saved hours of work."
Bob Green
Production Supervisor, Bell Power Systems

"Following guidance from my CONNSTEP mentor on this CICC project, I was able to lay out problems visually and uncover issues that were normally hidden. In the end, we reached our goal of having an RMA process that reduces the amount of returns coming back. And it freed up some of my time to apply to new projects."
Simon Bertocci
Manufacturing Engineer, Carlyle Johnson Machine Co.

"I did not have a lot of quality experience but after taking the QEP classes, I realized I did not need to blow up everything we already had in place. You work with what you have and make changes from there. It’s an evolution of change."
Alison Carey-Lynch
Director of Quality & External Relations, Carey Manufacturing

"The biggest standout of this process with CONNSTEP was implementing a practice of TPM and applying it to our other machines to really help our efforts to minimize downtime, improve capacity, and meet the needs of our customers."
Alec Martone
Manufacturing Engineer, Leggett & Platt (L&P) Aerospace

"CONNSTEP and its partner Triple Helix helped LogoSportswear achieve our vision. Internal teams saw the value in the process, enabling us to open up areas for improvement, create an enhanced order location tracking system, and lead us to make significant capital investments in equipment, all in support of delighting our customers."
Ralph Pantano
LogoSportswear, Inc.

“We’ve really seen a culture of continuous improvement emerge with the mandatory use of visual boards. It’s become a habit to check the scheduling boards to help keep the jobs flowing. It’s now our standard way of operating.”
Ibrahim Ibrahim
Lynn Welding Company, Inc.
Client Spotlight
Hear directly from Connecticut manufacturers about how CONNSTEP helped them overcome challenges and achieve measurable results.
Client SPOTLIGHT:
Good leadership is crucial to success, but finding and developing effective leaders can be a challenge. What if the best solution was already right inside your organization?
In this client spotlight, hear from the team at South Windsor’s Siftex Equipment Company about how CONNSTEP’s Supervisor Bootcamp helped build stronger, more confident leaders from within. Their story is proof that investing in your people is one of the best investments a company can make.

Client SPOTLIGHT:
Good leadership is crucial to success, but finding and developing effective leaders can be a challenge. What if the best solution was already right inside your organization?
In this client spotlight, hear from the team at South Windsor’s Siftex Equipment Company about how CONNSTEP’s Supervisor Bootcamp helped build stronger, more confident leaders from within. Their story is proof that investing in your people is one of the best investments a company can make.

Client SPOTLIGHT:
Connecticut’s manufacturers each face their own set of hurdles. For Syn-Mar Products in Ellington, the challenge was clear: increase the output of its grout-free shower wall systems and vanity tops while avoiding costly expansion.
CONNSTEP’s Lean 101 training provided the solution, equipping Syn-Mar with essential tools to achieve its efficiency goals and fostering a stronger, more empathetic team, paving the way for continued growth. Discover Syn-Mar’s Lean 101 success story.
Client SPOTLIGHT:
Launching a manufacturing business is a significant undertaking, one that Ralph Prisco, president and chief engineer of U.T.R. Engineering Works in Norfolk, knew he couldn’t do alone. Recognizing the need for support, he found a crucial partner in the CONNSTEP team that understood the challenges ahead.
CONNSTEP’s guidance propelled U.T.R. from a startup to now working alongside Connecticut’s largest manufacturers, a testament to their collaborative approach. Having the CONNSTEP team by his side throughout his growth journey has been crucial to Ralph’s success. Discover U.T.R. Engineering Works’ success story.
Grow. Improve.
Succeed.
Connect with our team today to find out how CONNSTEP can empower your manufacturing business to compete and thrive.
Grow.
Improve.
Succeed.
Connect with our team today to find out how CONNSTEP can empower your manufacturing business to compete and thrive.








