Frequently Asked
Questions
Get clarity on common questions to help you better understand the process and move forward with confidence.
What is CONNSTEP?
CONNSTEP is Connecticut’s leading manufacturing consulting organization, helping manufacturers grow, improve productivity, and stay competitive.
Who does CONNSTEP serve?
CONNSTEP primarily serves small- to mid-sized manufacturers located in Connecticut.
What types of services does CONNSTEP provide?
Services include business growth, continuous improvement, workforce development, supply chain, quality systems, cybersecurity, EHS, and Industry 4.0 technologies.
Is CONNSTEP a government agency?
No. CONNSTEP is a nonprofit consulting organization and Connecticut’s authorized Manufacturing Extension Partnership (MEP) center, supported by federal and state programs.
Do manufacturers need to be part of a specific industry to work with CONNSTEP?
No. CONNSTEP works with manufacturers across a wide range of industries, including aerospace, medical devices, plastics, metals, and more.
How much do CONNSTEP services cost?
Costs vary by project, but many services are subsidized through state and federal programs to make them affordable for manufacturers.
Can CONNSTEP help my company grow sales or enter new markets?
Yes. CONNSTEP offers business growth and market development support to help manufacturers identify opportunities and increase sales.
Does CONNSTEP help with certifications like ISO or AS?
Yes. CONNSTEP supports quality management systems and certifications such as ISO 9001, ISO 13485, AS9100, and others.
Can CONNSTEP assist with workforce training and leadership development?
Yes. CONNSTEP provides training programs, bootcamps, and customized workforce development solutions for manufacturers.
What is CONNEX Connecticut?
CONNEX Connecticut is an online platform that connects manufacturers with suppliers and buyers to strengthen local supply chains.
Does CONNSTEP help with cybersecurity or compliance requirements?
Yes. CONNSTEP assists manufacturers with cybersecurity best practices and compliance requirements, including those related to federal contracting.
How does CONNSTEP measure impact?
CONNSTEP tracks measurable outcomes such as increased and retained sales, cost savings, job creation or retention, and capital investments.
Is CONNSTEP support limited to short-term projects?
No. CONNSTEP can support both short-term initiatives and long-term strategic partnerships, depending on a company’s needs.
How do I get started with CONNSTEP?
Getting started typically begins with an initial conversation to understand your goals and identify the right services or programs.
Why should I work with CONNSTEP instead of a private consultant?
CONNSTEP combines deep manufacturing expertise with access to subsidized resources, trusted advisors, and statewide and federal manufacturing networks.
