Our Mission

Growth. Profitability. Competitive Edge. We Deliver.

Our consultants help Connecticut businesses grow strategically, improve their profitability, and create competitive advantages.

Our specialty consulting services are all geared toward identifying opportunities for growth, enhancing profitability and sharpening our clients’ competitive stance.

We help companies reach new heights of capacity and productivity using Lean principles and tools. The efficiencies gained through those continuous improvement efforts can be augmented by our Energy/Environmental consulting services that improve environmental performance and prevent compliance and liability costs.

Lean continuous improvement creates opportunities for strategic growth, like developing key new products or breaking into new markets. This creates a natural synergy for our Business Growth Services consultants to advise on everything from market intelligence to website optimization.

Our Quality Management consultants help our clients to more successfully obtain quality certifications, further distinguishing their capabilities in a crowded marketplace. Our philosophy is to always encourage clients to invest in professional Training and leverage the multiplier effect that spreads Lean thinking and critical problem solving skills throughout a company.

Independently-Verified Results

CONNSTEP is the only Lean consulting organization in Connecticut with independently-verified results. Our manufacturing clients are surveyed by an independent third party within six months of project completions. Results are measured against acceptable thresholds and reported to stakeholders.

In the last two years alone, we delivered transformational results for over 640 businesses across CT. Our consulting services helped to create:

  • $46 million in saved investments
  • $81million in cost savings
  • $108 million in increased sales
  • $527 million in retained sales
  • $80 million in increased investments

We Connect Clients to a National Network of Expertise

As Connecticut’s NIST/Manufacturing Extension Partnership (MEP) affiliate, we give clients access to industry-wide benchmarks and proven, results-based tools. CONNSTEP  is one of 58 affiliate organizations connected to the national network of MEP organizations. Our collective nationwide resources help companies transform to compete globally, develop greater supply chain integration and access advanced technology for improved productivity.


CONNSTEP solved a huge problem for us and helped us bring our delivery rate to 100%. As a direct result of that, we have been awarded with an increase in business which, ultimately, will also benefit (our supplier) Har-Conn.”

CT manufacturer Pegaasus

Chris DePentima

CEO, Pegasus Manufacturing Inc.

“The CONNSTEP team has been great to work with. In addition to being extremely flexible, they took the time to get to know us, our business, and our market which allowed them make the connection between our needs and goals with the continuous improvement and growth theories, principles, and knowledge they provide.”

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Frank Nevins


“We view the team at CONNSTEP as trusted advisors and enjoy an open relationship with them.  We use lean and continuous improvement to fully engage our staff, be responsive to our customers’ needs and remain competitive.”

bob luther lexproducts

Bob Luther

CEO, Lex Products

“I see great value in the new experiences and perspectives CONNSTEP brings to our business, at reasonable prices. They’re not like consultants, they’re like partners in the business – willing to roll up their sleeves and help.”

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Mark Burzynski

President, Arthur G Russell Co

“CONNSTEP has proved to be a tremendous resource for ESI. CONNSTEP has helped us to adapt to today’s marketplace and remain a quality minded, competitive global player. Our ISO/TS16949 implementation process was efficient and rewarding. I look forward to our future projects with CONNSTEP.”

esi CT manufacturer

Ron Delfini

President, Engineering Specialties Inc.

“CONNSTEP worked with FuelCell Energy to educate and facilitate Lean initiatives and to help meet our needs to establish an overall production improvement plan. This plan has been utilized over a period of time as a ‘guiding light’ to spur numerous improvements that dramatically reduced our product cost.”


Tom Lucas

Manager, Fuel Cell Energy

“CONNSTEP is a valuable partner to Hologic, providing the expertise and ‘outside eyes’ everyone needs to keep their continuous improvement on track. We are now well-positioned on a dynamic growth path and look forward to a long-term relationship with CONNSTEP.”


Greg Safarik

VP Manufacturing Operations, Hologic

“Our experience working with CONNSTEP has brought us benefits we never expected. It’s a great team to work with!”


Bruce Wheeler

VP of Operations, Metal Finishing Technologies Inc.

“The goals of the team were to reduce manufacturing lead-time, reduce floor space utilized, and increase worker productivity. All the goals were met. CONNSTEP helped us to better compete.”

Tornik CT manufacturer

Dan Rubbo

General Manager, Tornik LLC

“The Business Growth Program is working well for us. We enhanced our website following the meetings to improve our SEO and become more visible to search engines. The segment on negotiating …  promoted changes in our thinking and improved how we interact with customers. The mentoring between sessions was helpful in boosting our progress.”

CT manufacturer Colonial Spring

Bill Lathrop

President, Colonial Spring Co.

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