Our Mission

We help Connecticut businesses grow strategically, improve profitability, and create competitive advantages.

verified results CT consultantsOur goal is to help companies reach new heights of capacity and productivity using Lean principles and tools.

As a mission-driven organization, we don’t just give companies advice – we help them implement our suggestions, and spread what they have learned throughout their organization.

We are your partner for the long haul. We aim to create sustainable change in every company we work with, so they can reap the benefits year over year.

Our Results are Independently Verified

CONNSTEP is a business consulting organization in Connecticut whose results are independently-verified. Our manufacturing clients are surveyed by an independent third party upon project completion. In the last two years alone, we delivered transformational results for over 640 businesses across CT. You can read our Success Stories here.

Comprehensive Service Offerings

Lean Continuous Improvement
helping companies find and eliminate process waste to create more capacity

Business Growth Services
developing strategies to capitalize on product and market opportunities,
from market research to lead generation

Quality Management
assisting in quality certification and quality management systems

teaching Lean thinking and critical problem solving skills to create a
multiplier effect throughout the company

improving environmental performance, finding
cost savings, and preventing compliance/liability costs

We Connect Clients to a National Network of Expertise

As Connecticut’s NIST/Manufacturing Extension Partnership (MEP) affiliate, we give clients access to industry-wide benchmarks and proven, results-based tools. We are connected to a national network of 58 MEP organizations, which includes over 440 service locations, and more than 1,300 trusted business advisors and technical experts.

Our collective nationwide resources help companies transform to compete globally, develop greater supply chain integration and access advanced technology for improved productivity.

CONNSTEP solved a huge problem for us and helped us bring our delivery rate to 100%. As a direct result of that, we have been awarded with an increase in business which, ultimately, will also benefit (our supplier) Har-Conn.”

CT manufacturer Pegaasus

Chris DePentima

CEO, Pegasus Manufacturing Inc.

“We view the team at CONNSTEP as trusted advisors and enjoy an open relationship with them.  We use lean and continuous improvement to fully engage our staff, be responsive to our customers’ needs and remain competitive.”

bob luther lexproducts

Bob Luther

CEO, Lex Products

“I see great value in the new experiences and perspectives CONNSTEP brings to our business, at reasonable prices. They’re not like consultants, they’re like partners in the business – willing to roll up their sleeves and help.”

AGRussell logo

Mark Burzynski

President, Arthur G Russell Co

“CONNSTEP has proved to be a tremendous resource for ESI. CONNSTEP has helped us to adapt to today’s marketplace and remain a quality minded, competitive global player. Our ISO/TS16949 implementation process was efficient and rewarding. I look forward to our future projects with CONNSTEP.”

esi CT manufacturer

Ron Delfini

President, Engineering Specialties Inc.

“CONNSTEP worked with FuelCell Energy to educate and facilitate Lean initiatives and to help meet our needs to establish an overall production improvement plan. This plan has been utilized over a period of time as a ‘guiding light’ to spur numerous improvements that dramatically reduced our product cost.”


Tom Lucas

Manager, Fuel Cell Energy

“CONNSTEP is a valuable partner to Hologic, providing the expertise and ‘outside eyes’ everyone needs to keep their continuous improvement on track. We are now well-positioned on a dynamic growth path and look forward to a long-term relationship with CONNSTEP.”


Greg Safarik

VP Manufacturing Operations, Hologic

“Our experience working with CONNSTEP has brought us benefits we never expected. It’s a great team to work with!”


Bruce Wheeler

VP of Operations, Metal Finishing Technologies Inc.

“The goals of the team were to reduce manufacturing lead-time, reduce floor space utilized, and increase worker productivity. All the goals were met. CONNSTEP helped us to better compete.”

Tornik CT manufacturer

Dan Rubbo

General Manager, Tornik LLC

“The Business Growth Program is working well for us. We enhanced our website following the meetings to improve our SEO and become more visible to search engines. The segment on negotiating …  promoted changes in our thinking and improved how we interact with customers. The mentoring between sessions was helpful in boosting our progress.”

CT manufacturer Colonial Spring

Bill Lathrop

President, Colonial Spring Co.

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