Enterprise-Wide Lean Transformation Drives Growth & Revenue

Logo of PHARMCO, a teal circle with a white triangle, followed by the word

"The enterprise-wide lean transformation facilitated by CONNSTEP helped give us the continuous improvement head start we needed. Especially under our new ownership with Greenfield Global, who share our mission and vision to provide products that help our customers do incredible things."

—Frank Richards - EVP & Managing Director Specialty Chemicals & Ingredients


Greenfield Global Inc. is the largest high-purity alcohol company in North America offering bulk and packaged ingredients and additives. Under its Pharmco brand, the company offers a wide range of bulk and packaged ingredients and additives to customers around the globe. Known for premium quality and service excellence, the Pharmco brand is a leading choice for industries manufacturing cosmetics, food and beverage flavoring, as well as personal care, life sciences, and pharmaceuticals.


The Pharmco brand has more than 30 years of experience in producing and packaging premium industrial alcohols and solvents. Custom formulations that meet the most rigorous standards, regulatory expertise, and superior logistics worldwide are a few of its competitive advantages. Also, many of its earth-friendly alcohol products help replace chemicals derived from petroleum.

  • Challenge

    Corporate leadership recognized growing demand by existing customers while also addressing the needs of prospective customers posed a significant opportunity. The company tasked itself to grow the business with current resources by becoming more efficient, reducing waste, and developing more productive internal capabilities.


    As a result, a business decision to incorporate Lean manufacturing tools and techniques into its production processes was made to improve operational and financial performance. Management and supervisory team members would also need to develop their skill sets further to maximize the productivity of the company workforce.


    Integrating continuous improvement and building internal capacity would be a major undertaking and long term process. And, principles learned and implemented would form the foundation for improving all operations within the company.

  • Solution

    To help achieve their business growth goals, Greenfield partnered with CONNSTEP to recommend and implement an enterprise-wide lean (EWL) strategy combined with management development, improved interdepartmental teamwork and a customer survey for its Pharmco brand.


    The EWL model worked on the company mission and vision, set strategic objectives, and help build their lean resources, including sending several employees through CONNSTEP’s Continuous Improvement Champion Certification (CICC) program. The CICC program proved instrumental in helping grow the business without adding incremental resources.


    In addition to creating Lean awareness and introducing the basic principles and practices of Lean manufacturing, a couple of kaizen’s were conducted to focus on process improvement and value stream mapping traced the production flow from raw material to finished product.


    Management training workshops emphasized interactivity, experiential learning, conflict strategies, communication skills, time management, and understanding employee behavior.

  • Result

    Lean awareness training combined with leadership mentoring led to improved production efficiencies and reduced waste. A key takeaway from the customer survey was that Greenfield’s Pharmco brand is known as high quality and low cost. This has enabled the company to enhance its margins over time, which, in combination with their EWL transformation, has increased revenue 34% and profitability by 39%.

Blue circle with a white upward trending arrow, framed in orange.

Project Impact

34% Increased Revenue

39% Increased Profitability

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By Amanda Beaulieu June 29, 2026
Connecticut is one of several states partnering with a new nonprofit organization to help workers thrive in an AI world and support job growth in the new tech economy. On Monday, Governor Ned Lamont announced that Connecticut is joining Arkansas, Maryland, and Utah in partnership with RAISE US , an organization bringing together states, employers, workers, and educators to build a workforce infrastructure that supports and trains workers to succeed in a future shaped by AI and emerging technologies. “We need to ensure that Connecticut workers and Connecticut jobs benefit from these breakthroughs and do not get left behind,” said Lamont . In May, Lamont signed legislation to help prepare Connecticut’s workforce with the developing technical skills related to AI by establishing new training programs. “Through this partnership with RAISE US, we are committing to take practical next steps to ensure our state has the policies, coalitions, and resources in place to help workers gain new skills, support families through periods of change, and connect people to growing careers,” said Lamont. RAISE US was co-founded by former U.S. Secretary of Commerce and former Governor of Rhode Island, Gina Raimondo, and former Indiana Governor, Eric Holcomb, the co-chair of the organization’s board of directors. According to a press release from Lamont’s office, RAISE US recognizes that emerging technologies are reshaping the economy and require a collaborative approach that brings together state partners, employers, education and training providers, and innovative public policy. “America has a technology strategy for leading the global AI competition. It does not yet have a people strategy—and we cannot lead without one,” Raimondo said. “If we build the best AI systems in the world and leave millions of Americans behind, we won’t have won anything.” Raimondo acknowledged that while AI will create new jobs and industries, it could also bring significant workforce disruption. The RAISE US website cites projections that AI will create a net 78 million new jobs worldwide by 2030, and that workers with AI skills earn, on average, 68% more than workers without those skills. “We shouldn’t fearmonger, but we can’t pretend our training and worker support systems are ready, either. It’s time for innovative and practical solutions,” said Raimondo. “RAISE US gives state leaders a playbook that connects more Americans with the skills and careers needed in the years ahead,” said Holcomb. He emphasized that workforce development is an “all hands-on-deck moment”, not an issue divided along political lines. “I learned this work gets done at the state level, in partnership with employers—not by mandates from Washington,” said Holcomb. The press release states that RAISE US is partnering with leading global technology companies and labor groups, and is building a set of partnerships to support its research, policy, and employer-engagement work with numerous research and consulting groups. “We’ve assembled the country's leading companies, best economists, and philanthropy at a scale rarely seen—all to advance new ideas and incentives, pilot them with governors and business, and scale what works,” said Raimondo. "I want the workforce of Connecticut to look at the years ahead and see opportunity, not uncertainty,” said Lamont.  For Connecticut manufacturers, the initiative could help strengthen the pipeline of workers with AI and advanced technology skills as companies continue adopting automation and digital manufacturing tools.
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