Lean for Hospital Managers

As health reform changes accelerate and the challenge of lower reimbursement at both the federal and state levels unfold, hospital leaders are focused on transforming their organizations through strategies that both increase revenue and sharply reduce costs.

Lean principles offer leaders a management system and methodology that eliminates road blocks and allows hospitals to improve the quality of care for patients by improving processes, and reducing errors and waiting times. It is a systematic approach to reducing costs and risks, while simultaneously setting the stage for growth and expansion.

This two-session program is offered in partnership with the Connecticut Hospital Association (CHA). It explains the value of applying Lean principles and methodology to improve healthcare—by providing examples of specific benefits that accrue when the people who actually do the work look at the details of processes and fix problems where the work is done. Starting with a basic definition of Lean concepts and management methods, participants will learn how to define value for the patient (the customer) and eliminate common wastes in healthcare. Because one of the essential tools in applying Lean thinking is Value Stream Mapping (VSM), participants will learn how to use this technique by working through an interactive mapping exercise, which will have immediate “back home” application for understanding process flow, non-value added activities, and the integration of both process and information flow for making measurable productivity improvements.

Participants must attend both sessions, which will be presented from 9:00 a.m. to 2:00 p.m. following registration and a light breakfast at 8:30 a.m. The first session will include two hours of Lean Basics, and the remaining three hours will be devoted to understanding process flow and beginning to actually map a value stream. The second session will focus on defining a future state map and developing the implementation plan.

The program is designed for beginners—or those with only limited understanding/experience applying Lean principles and methodology. Clinical leaders, operational managers, and administrative support staff will all benefit from learning more about this method of continuous process improvement and employee engagement.

Registration

$279 per Acute Care hospital member attendee (total
cost for both sessions).
$309 per CHA Other member attendee (total cost for
both sessions).

For more information: educationservices@chime.org

[button url=”http://www.cthosp.org/eventcalendar/”]Register through CHA[/button]

“Through Value Stream Mapping, Gemba walks, and Kaizen newspapers, our staff is learning to study daily tasks and processes, patient contacts, and delivery of services to maximize value to our patients while minimizing waiting times and wastes of supplies and labor. We now actually have units asking when Lean is coming to them!”

Susan Mitchell

Corporate Planner, Hospital for Special Care

“Loved the healthcare real life examples and explanations. We plan on utilizing these tools within our institution for continuous process improvement.”

Hospital Administrator

CT Hospital

“I learned a systemic way to approach flow issues in the hospital.”

Hospital Administrator

CT Hospital

“I feel much better prepared to lead my team through improvement initiatives to reduce waste, in a practical and detailed manner. The content applies over many healthcare settings without being too specific to any one in particular.”

Hospital Administrator

CT Hospital

“Today’s healthcare providers must introduce systems that will promote the highest quality and the best efficiency. Lean principles, if applied, will do just that.”

Hospital Administrator

CT Hospital

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