10:5 Gemba Walks

May 11, 2012

by Nate Berger

The word ‘gemba’ is a Japanese word that means the real or actual place. The purpose of walking the ‘actual place’ or ‘gemba’ is help identify problems, non-value added activities, or wastes through a deliberate observation of a particular area or process.

All too often, attempts are made to solve problems without knowing anything or are not being familiar with a particular area or process – resulting in a misdiagnosis or failed solution. Answers come from the floor, from the ‘gemba,’ where the condition occurs. You need to go to the real place and experience these conditions for yourself before being able to take the next steps.

In just 10 minutes, learn the vital steps needed to ensure your gemba walk is a successful one. You’ll learn the reasons why this is a necessary function and what you should be looking for when visiting the real or actual place.

Presenter

Tom Southworth is a Lean Consultant with CONNSTEP who specializes in the development and implementation of Lean Methodologies on an enterprise wide basis. Among his professional credentials, Tom is SME Lean Bronze Certified, an ASQ Certified Manager of Quality and Organizational Excellence, and a certified Training Within Industries (TWI) Job Instruction and Job Relations trainer.

What will you learn?
  • Why gemba walks are important
  • What to do on your gemba walk
  • Things to remember when conducting your gemba walk

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